Privacy Policy

Collecting Personal Information​

 

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. The following list details the Personal Information we collect:

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1. Information You Provide Directly:

• Contact details (e.g., name, email address, phone number, shipping/billing address)

• Order details & order history

• Account information (e.g., username, password, preferences)

• Customer service interactions

• Reviews or other user-generated content

2. Information Automatically Collected:

We collect certain information via cookies and similar technologies, such as:

• IP address

• Device and browser type

• Pages viewed

• Referring URLs

• Time spent on the Site

 

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. 

 

3. Information from Third Parties:

We may collect information from vendors and platforms that support our Services (e.g., payment processors, advertising networks, Wix). You can view how Wix uses your information here: About Privacy | WIX

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How We Use Your Information

 

We may use your information for:

• Processing orders and payments

• Communication about orders, promotions, or policy updates

• Providing customer support

• Improving our website, products, and services

• Marketing and advertising (in compliance with legal obligations and user preferences)

• Preventing fraud or enforcing our policies

 

Sharing Your Information

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We may share your personal information with:

• Legal authorities if required by law

• Service providers and vendors (e.g., payment processors, fulfillment partners)

• Marketing partners (e.g., email marketing platforms)​

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We do not sell or share sensitive personal information to infer characteristics about you.

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User-Generated Content

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Any information you submit to public parts of the Services (e.g., reviews) may be visible to other users. Please exercise caution when sharing personal information in these areas.

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Age of Consent​

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By using this site, you represent that you are at least the age of majority in your state or province of residence, Our Services are not directed to children under the age of 13, and we do not knowingly collect information from minors. If you believe your child has provided us with their data, please contact us at the address above to request removal.

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Your Privacy Rights

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Depending on your location, you may have rights including:

Accessing your personal information, requesting deletion or correction of your data, opting out of marketing communications, and limiting or restricting the use of sensitive data. To exercise your rights, contact us at info@havenandash.com. 

 

Security

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We retain personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. While we implement safeguards to protect your data, no method of transmission or storage is 100% secure.

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International Users

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If you access our Site outside the U.S., your data may be transferred to, processed, and stored in the U.S. We ensure such transfers comply with applicable laws using recognized safeguards (e.g., Standard Contractual Clauses).

 

Questions & Contact

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If you have questions or would like to access, correct or delete any personal information, please contact us at: info@havenandash.com